Repair Service

Repair / Rebuild / Remanufacture

SUPERTECH Live Center Service & Repair  Offer

SUPERTECH Live Center is your asset for its high accuracy and dependability. SUPERTECH ENGINEERING offers repair and exchange service is a fast and economical way to extend that investment far beyond the normal life of average centers.

When you return a SUPERTECH standard Live Center, we will rebuild the unit to “like new” condition within the  50%  cost of a new center. This is a total reconditioning, which includes:

  • Repair or Replace spindle
  • New front and rear bearings
  • New seal
  • New lubricant

All rebuilt centers are restored to original accuracy and assured the same quality as a new center. The average turnaround time is one to two weeks. Emergency repairs can be delivered in as little as 3-5 days with prior approval from the factory.

SUPERTECH Live Center 30% Trade-In Allowance

If for any reason a SUPERTECH standard Live Center is determined to be beyond practical repair, a preferred customer trade-in allowance of up to 30% will be allowed toward the purchase of an equivalent new center.

Repairs and Allowances on Other Brands

SUPERTECH ENGINEERING will repair most other manufacturers’ centers. Repairs of competitive centers are quoted on a case by case basis.

Reconditioning Process :

      1. Receipt

Immediately upon receipt of your Live Center, it is assigned a tracking number which will identify your property throughout the inspection and repair process.

  1. Inspection

After careful disassembly of your live center, our technicians perform a thorough inspection, documenting the serviceability of the components and the steps required to restore the product to “like new” condition.

  1. Quotation

Our Customer Service department informs you of the cost and delivery of the repair via email. If the product is determined to be un-repairable, you may elect our trade-in allowance or request to have the tool returned to you.

  1. Repair

All wear items, including bearings, seals replaced; the tool is re-worked to meet original concentricity specifications. All other required work is performed to return your tool to original accuracy and “like new” condition.

  1. Quality Assurance Test

The repaired tool is thoroughly tested to ensure it meets our new product specifications. Tools manufactured by SUPERTECH ENGINEERING, are given quality assurance and promptly returned to you. Refurbished competitor products are solely warranted for the work performed by SUPERTECH ENGINEERING.

Shipping Instructions

Ship your live center, direct to the factory. Please remember to include your purchase receipt (If available) and contact information so that we may confirm the condition of your tool. We will not proceed with the repair without your written approval. A quotation will be email to you once the condition of the tool has been determined.

SUPERTECH ENGINEERING.
Attention Repair Department
D-194, Sindh Industrial Trading Estates, 75840 Karachi,
Pakistan

Repair / Rebuilding require a Prior Confirmation from the factory. Please do not ship them without confirmation.